Refund Policy

We don’t think you will need it. But just in case, every subscription comes with a 100 % money-back guarantee. We are not only confident that Online Forever offers a service which is the very best in the music industry, but also we think that it will cover your every need. We want to bring you satisfaction and make sure that you always feel safe and sound. That is why we back every subscription up, with a 100 % money-back guarantee (14-days from purchasing).

This policy does not apply to purchases outside of our paid subscriptions.

We do not refund due to you forgetting to downgrade your monthly subscription on time. This results in you being billed for one more month or year. The 100 % money-back guarantee is only valid for the first 14 days of purchasing your first subscription. We do not refund if you have downloaded more than 10 sounds.

If within 14 days after the first purchase of your subscription, you experience technical problems or subscription-breaking bugs that prevent you from downloading sounds or sample packs, contact our customer support via onlineforevermusic@gmail.com They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your subscription is still not working, we’ll give you back your money. When accepted we will credit the card you paid with, minus any applicable transaction costs. Please allow up to 2 weeks for us to process your request. We do not refund if you have downloaded more than 10 sounds.